Authoring and Content Management

Are you looking for a simpler way to create and manage training content? Whether you need to enhance ongoing training courses for your employees or you’re looking to streamline onboarding and support, uPerform could be the authoring and content management tool for your training needs.

uPerform provides the authoring tools you need to quickly create and deliver training materials, scale your training strategy and manage content across teams for all your software applications. Our user-friendly platform makes planning and designing courses seamless, so you can create an optimal learning experience for your learners.

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uPerform icon for Accelerate Content Creation

Create Content Faster with Rapid Authoring

The uPerform authoring tool helps your training and development team create content quickly and easily. With an array of software application integrations, including Google Chrome, uPerform allows training specialists to screen record a sequence of steps within their users’ native workflows. From a single recording, training specialists can publish training materials in a variety of formats, including tip sheets, videos, interactive simulations, and more. Hit “record” and publish content faster than ever before.

Collaborate with subject matter experts

uPerform enables cross collaboration between your training team and subject matter experts. Assign content creation projects to subject matter experts to share the workload, address knowledge gaps and ensure training materials are accurate and consistent with current workflows. The easy-to-use authoring tool makes it easy for anyone to create and deliver training and support content for your software users.

uPerform icon for collaboration using multiple people
uPerform icon for collaboration using multiple people

Collaborate with subject matter experts

uPerform enables cross collaboration between your training team and subject matter experts. Assign content creation projects to subject matter experts to share the workload, address knowledge gaps and ensure training materials are accurate and consistent with current workflows. The easy-to-use authoring tool makes it easy for anyone to create and deliver training and support content for your software users.

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Keep up with changes

Keep your training content accurate and up to date. Need to make changes to existing training materials? With uPerform, there’s no need to recreate existing content. Simply edit your existing content and republish across all your formats. uPerform makes keeping up with updates and correcting inaccuracies easy.

Communicate changes to end users

Not only does uPerform make keeping up with changes easier, it makes communicating those changes easier too. uPerform’s change communication tool allows you to send notifications to specific user groups, informing them of important changes and updates to policies, workflows and best practices. You can even require recipients to acknowledge new communications and see who has read or interacted with it.

uPerform icon for change communications with document and bullhorn
uPerform icon for change communications with document and bullhorn

Communicate changes to end users

Not only does uPerform make keeping up with changes easier, it makes communicating those changes easier too. uPerform’s change communication tool allows you to send notifications to specific user groups, informing them of important changes and updates to policies, workflows and best practices. You can even require recipients to acknowledge new communications and see who has read or interacted with it.

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Centralize and scale your training

Consolidate all your training tools onto one platform with uPerform. uPerform serves as a central repository for all your training content, integrating with other eLearning tools like your LMS and making it easy to manage your training content library. Keep up with a growing content library with uPerform’s document tracking report, which informs content managers which content is published, out of date, close to expiring or hasn’t been updated.

Track and monitor engagement

uPerform provides you with full visibility, so you can track the effectiveness of current training resources. Get in-depth data reporting and analytics, see which content users access, identify underutilized content that may be ready for retirement and analyze how resources affect user performance. Monitor questions users have via help desk support requests and identify potential needs for new resources.

Magnifying glass looking into analytic chart
Magnifying glass looking into analytic chart

Track and monitor engagement

uPerform provides you with full visibility, so you can track the effectiveness of current training resources. Get in-depth data reporting and analytics, see which content users access, identify underutilized content that may be ready for retirement and analyze how resources affect user performance. Monitor questions users have via help desk support requests and identify potential needs for new resources.

Take control of your training strategy today

uPerform offers a wide range of software training and support solutions. Whatever your training objectives, our solution can work with your applications and help you create the best possible resources for your team. If you’re interested in learning more about how our solutions can work for your organization, get in touch with us today.