Listen to Jerrie Rankin, VP of Operational Informatics and Nicholas Edwards, Senior Manager Enterprise Technical Training and Support from Baylor Scott & White Health talk about how training initiatives combined with uPerform helped empower and prepare their teams for the COVID-19 pandemic, including:
- Communicating policy and system changes on a daily basis
- Supplying cross-training curriculum to meet the needs of the business
- Providing a one-stop-shop for COVID-19 information by adding a uPerform button in the Epic patient header
Access the College of Healthcare Information Management Executive (CHIME) podcast here.